Terms & Conditions

Pricing and Availability

Throughout the duration an event is on sale on the website, the software will select the best possible seat location at that time, as determined by our clients. Sun Vista RV Resort does not determine which seats are better than others. The venue where the event takes place decides in which order seats will sell. By utilizing the Internet, all of Sun Vista RV Resort distribution points access the same ticketing system and inventory; therefore, tickets for popular events with a high demand may sell quickly. Occasionally, additional tickets may be available prior to the event or added to an event as it is selling; however, Sun Vista RV Resort.com does not control this inventory or its availability.

Convenience Charges

A convenience fee (service charge) is assessed for each ticket purchased for the ease of purchasing tickets remotely (either on a PC or by phone). Sun Vista RV Resort, being an Internet-based ticketing system, has priced the convenience fee per ticket to be as low as possible so that the consumer does not pay more than is absolutely necessary.

Refunds and Exchanges

Before purchasing tickets, it is your responsibility to carefully review your seat location, event, and performance date. Policies set forth by our clients prohibit WizTix.com from issuing exchanges or refunds after a ticket has been purchased. Sun Vista RV Resort, being a print-at-home Internet-based ticketing system, does allow the consumer to reprint tickets for THE CONSUMER'S USE ONLY. The unique two-dimensional bar code printed on all tickets will allow ONLY ONE ticket, the first ticket, to enter the event. The user agrees not to sell, reproduce for sale, alter, or counterfeit the ticket for any reason, and assumes all financial liability for the copying of his unique, bar-coded ticket.

Refund Policy for Cancelled or Postponed Events

All ticketed events are to be held regardless of weather conditions. Sometimes weather or other outside considerations make the performance impossible to complete. In such instances, the event venue or the event promoter are charged with making the final determination of cancellation and refund availability.

Refunds for rescheduled shows will be provided only with the venue's or promoter's approval. If an event is cancelled and not rescheduled, refunds will be applied to the credit card used by the customer at the time of purchase. In such instances, refunds will generally appear on your next account statement depending upon your billing cycle. Refunds for cancelled performances include the ticket price but do not include the per ticket convenience charge(s) and the "per order" handling charge if any fees are collected for a chosen delivery option.

Opening acts or guests for concerts may sometimes tour with headlining performers. Sun Vista RV Resort is not always made aware of opening acts or the length of their performances. These opening acts are subject to change or cancellation at any time without notice. No refund will be given if an opening act is changed or cancelled, unless the venue or promoter approves it.

Convenience Charges

convenience fee (service charge) is assessed for each ticket purchased for the ease of purchasing tickets remotely (either on a PC or by phone). Sun Vista RV Resort, being an Internet-based ticketing system, has priced the convenience fee per ticket to be as low as possible so that the consumer does not pay more than is absolutely necessary.

Refunds and Exchanges

Before purchasing tickets, it is your responsibility to carefully review your seat location, event, and performance date. Policies set forth by our clients prohibit Sun Vista RV Resort.com from issuing exchanges or refunds after a ticket has been purchased.

Sun Vista RV Resort, being a print-at-home Internet-based ticketing system, allows the consumer to reprint tickets for THE CONSUMER'S USE ONLY. The unique two-dimensional bar code printed on all tickets will allow ONLY ONE ticket, the first ticket, to enter the event. The user agrees not to sell, reproduce for sale, alter, or counterfeit the ticket for any reason, and assumes all financial liability for the copying of his unique, bar-coded ticket.

Privacy Policy

Sun Vista RV Resort understands that your right to privacy is a very important. We have created this privacy statement in order to demonstrate our continued commitment to your privacy.

Cookies

Our site does not use cookies to keep track of your purchases. We do not use cookies to save your membership password, to deliver content designed to match your interests, and for various other purposes relating to your transactions on the Site.

Your Internet Protocol (IP) Address

Sun Vista RV Resort uses your IP address to help with problems and for identification purposes only.

Information You Give Sun Vista RV Resort

Sun Vista RV Resort's forms require you to give us certain contact information such as your name, address, email address, and credit card number. Information is never sold or shared with any other company or individual, and credit card numbers are never retailed by Sun Vista RV Resort.

Contact Information

Sun Vista RV Resort may use your contact information to contact you about any aspect of your financial transaction. Information may also be used by the shipping company, when applicable, to deliver your tickets. Your contact information is provided to the venue and promoters of the event for which you purchase tickets. The purpose of releasing your name and email address to the promoter or venue is so that you may be contacted regarding special offers or upcoming events.

How Sun Vista RV Resort Uses Financial Information

Any financial information that is given to Sun Vista RV Resort will be used only in the processing and delivery of your tickets. The information you provide will be used to verify the transaction and receive the money directly from your credit card company. Some financial information may be used by Sun Vista RV Resort to identify the customer at the venue (e.g. your last four credit card digits used to identify that you are the person who purchased the ticket). Under NO circumstances will Sun Vista RV Resort ever release any of your credit card information to a third party.

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